Checklist
Calibration Request
- Tool type and model
- Serial number
- Quantity
- Required return date
- Documentation or job reference
Resources
Get to the right answer faster.
Use JAM Torque resources to prepare a calibration request, size a rental, select equipment, start a repair, or reach the right customer portal.
Quick Paths
Start with the job in front of you.
The public site is organized around the action you need to take, not around internal departments.
JAM Torque
Calibration
Request calibration and certification support.
Open resource →JAM Torque
Rentals
Find equipment for a project, outage, or urgent job.
Open resource →JAM Torque
Tools & Equipment
Browse core product families and model specifications.
Open resource →JAM Torque
Service & Repair
Start inspection, repair, maintenance, or troubleshooting.
Open resource →Prepare the Request
The information that helps us answer faster.
Checklist
Rental Request
- Required torque range
- Drive or fastener size
- Working clearance
- Available power source
- Location and rental dates
Checklist
Tool Selection
- Application and fastener
- Target torque
- Available reaction point
- Clearance restrictions
- Expected duty cycle
Common Questions
Useful details before you call.
What information helps with a rental request?
Torque range, drive or fastener size, quantity, power source, working clearance, job location, and required dates.
What should I send with a calibration request?
Tool type, model, serial number, quantity, required return date, and any customer, project, or documentation requirements.
Can JAM Torque help choose a tool?
Yes. Share the bolting application, torque requirement, clearance, available power source, duty cycle, and job environment.
Can JAM Torque help when a tool fails during a job?
Yes. Call with the model, symptoms, job deadline, and location so repair, replacement, or rental coverage can be evaluated.
Where do rental requests go?
JAM Torque can support the request directly, while TorqueRental.com provides a broader marketplace for rental equipment and availability.
Where can customers access calibration records?
Use the JAM Torque customer portal for account access, calibration documentation, and available service records.
Still not sure where to start?
Send the job details to JAM Torque. We can route the need to calibration, rental, service, or equipment sales.